Personalized sending

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Our panel is developing for you! Thanks to the personalized sending option you can now send messages unique for each recipient.

 

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First, you need to create a database of the recipients including information which are going to be included in particular text messages. These can be: a name, a surname, a greeting, a date of an appointment etc., depending on which data we want to send.

After creating a database, it needs to saved it in a *CSV format.

 

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When the database is ready it must be loaded in the panel. In the Personalized sending tag there’s an option Load the CSV file; choose it.

 

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A window where you can choose the location of the CSV file appears.

 

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Here it’s possible to define which column contains the data referring to which variable in a message (what are the variables for? - see below).

 

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After loading the database, we select the type of the text messages sent and enter the content of the message. Personalized sending lest introducing variables here thanks to which the content of the message is special for each client. Locating such variable causes the end recipient to see the content of the column in the CSV file in the location of the variable. The content is attributed to a given variable which is attributed to a given telephone number.

 

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The final step is to set the time of sending (if there’s no need to send the message right away) and click Send the message button, to check if the message is correct and proper for our recipient.

If all the data is correct we confirm sending.

 

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